DELIVERY OPTIONS

Whatever it is, wherever you are, we can get it to you.

Delivery Options include:

• A nationwide courier service for smaller items
• Palletised delivery for larger / heavier items
• Delivery using a lorry with crane
• An experienced 'man with a van' service
• Trusted specialist carriers
• Dedicated whole-lorry loads
• A specialist antiques delivery service to the door (London/surrounding areas only)
• International freight forwarding service (including custom crating if required)

Smaller Items within UK
We use a next day courier service for small packages, parcels and items that are bulky but light in weight (eg single door).  Prices for this service depend on the volume weight and destination, but typically expect to pay £10 for a small package (such as door handles), £20 for a large box and £30-£35 for larger items like a door (48 hour service).  It often helps if a secure location can be designated (or helpful neighbour) so the items can be left if the customer is not at home.  Charges will be higher for remote areas and offshore islands.

Larger/Heavy Items within UK
We usually use a third party pallet delivery service to deliver larger and heavier items within UK.

• Standard service is two to three days
• Next working day, Saturday and timed deliveries are available at extra cost.
• This service is charged according to the space occupied on the lorry, in terms of pallet spaces.
• One pallet measures 1.2 metres x 1 metre floor space and up to 2.2 metres high.
• The maximum weight per pallet is 1 to 1.2 tonnes.
• Longer items are charged in intervals of 1.2 metres - so an item between 2.4 and 3.6 metres would occupy three pallet spaces and the cost would be three times the standard rate.

PLEASE NOTE: this service is KERBSIDE DELIVERY.  This means that the delivery lorry will get the pallet as close to where the customer wants it, in as far as it can be reached by the lorry (if there is no parking area or the drive gates are too narrow, the item may be left on the street kerb).  The pallet will then be offloaded and left with its contents still on the pallet, it will not be further moved, offloaded, unwrapped  or otherwise manhandled by the delivery person.  By using this system we can keep costs down for the customer.
Offloading for single and usually double pallets is normally done using the lorries own tail-lift.  For items longer than 2.4 metres, or heavier than 1 tonne, the items will need to be offloaded using the client's own forklift (or one organised by them), or for long but light objects, hand offloaded by the client's own labour.

Delivery can occur at any time of the day, so unless authority is given to leave the pallet in a secure off-road location, someone will need to be there to receive the pallet.  If there are any access issues for delivery lorries, we must be informed beforehand so we can check that delivery can be made.

Costs for this service depend on the number of pallet spaces used and the delivery postcode, extra is charged for a timed delivery (eg before 10am) or Saturday delivery.  A standard delivery charge is approximately £50 to £60 for a single pallet, this covers most of mainland England.  London deliveries are charged at a higher rate of £60 and £70 per pallet. Other areas commanding extra charges are parts of Wales, parts of the Southwest (eg Cornwall), parts of the far north, parts of East Anglia and Scotland.   We will happily supply a quote for your postcode.  

Man with a Van
We quite often use a local antiques dealer to do deliveries for us to London and for awkward items throughout the country. A single drop to London of a moderately sized item is from £70.
 
Delicate Items
We can usually recommend a firm of specialist antique movers, to deliver delicate or high value items.  The typical costs for this service are anything from £60 for a small package to several hundred pounds for a large item delivered to Scotland. This service has a longer time frame allowing the courier to consolidate loads - typically one to two weeks. Please enquire.

Glass
For lower value stained glass windows we usually use a normal courier service.  Customers must understand that we cannot insure glass in transit, so we will only use this means with the understanding that the risk of damage must be borne by the customer.  Having said that, we do package such items between plywood and / or fibreboard and with lots of packaging, so losses are very rare.
We charge a small premium above standard courier cost to cover the extra packaging.  Glass of higher value generally needs to be collected in person, or delivered by a 'man with a van' or a specialist courier, we can quote for this.

Very Large or Bulky Items
Other options available are a lorry with a crane, a full lorry load, or man with a van.

European Deliveries
For a courier service for smaller items we normally use  http://www.transglobalexpress.co.uk/ (you can get an idea of prices from the Transglobal website).  

Larger items we normally send by pallet delivery. 

Examples of prices:  1 full pallet (1 tonne weight):  £100 (including VAT) to the Republic of Ireland, £200 (including VAT) to France, £105 (including VAT) to Germany.  This service usually takes a few days.

Exporting
We export all round the world, as far as New Zealand and Australia, from small packages to part or full containers.  For small items we can post direct using a courier  http://www.transglobalexpress.co.uk/, for larger or more specialised items we generally use a more specialised shipper, Mark Chudley International ( http://www.chudleyinternational.com/ ) who have long experience of the antiques world and offer full door to door service and specialised packing.